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RETURN POLICY

Return Policy

 To be eligible for a return on items purchased online via our website the following conditions must be met:

  • Any item purchased up to 14 days from the day of delivery.
  • Customer must raise a ticket online via our website or call us on ....
  • Product must be unused and in the same condition that you received it, complete with its original packaging and accompanied by an original receipt.
  • Once return request has been initiated, customer must handover the item to the carrier on the agreed date.

 Return and Refund Processing:

  • Once returned item has been received and inspected, refund in the form of online store credit will be processed.
  • Cash refund is only applicable for the following:

                     - Item purchased is out of stock

                     - Item received is defective or damaged

                     - Item does not match the listing description

  • Cash refund (if applicable) will be processed and credited to your account within 10-15 days or depending on your bank. If purchase was done via COD (Cash on Delivery), we will require you to share your bank details with us to transfer the funds.

Exchange Policy:

Currently, we are not able to offer exchanges. Instead, all items should follow the returns process as above.

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Water Bottle Kusintha 1,2 Liter Green
Sale
Bitz

Water Bottle Kusintha 1,2 Liter Green

$40.00 $32.00 Save 20%

$40.00 $32.00 Save 20%

In stock

Water Bottle Kusintha 1,2 Liter Light Pink
Sale
Bitz

Water Bottle Kusintha 1,2 Liter Light Pink

$40.00 $32.00 Save 20%

$40.00 $32.00 Save 20%

In stock

Water Glass 4pcs 53cl Bitz
Sale
Bitz

Water Glass 4pcs 53cl Bitz

$40.00 $32.00 Save 20%

$40.00 $32.00 Save 20%

In stock

White Wine Glass 2pcs. 45cl
Sale
Bitz

White Wine Glass 2pcs. 45cl

$26.00 $20.80 Save 20%

$26.00 $20.80 Save 20%

In stock

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs
Sale
Bitz

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs

$140.00 $112.00 Save 20%

$140.00 $112.00 Save 20%

In stock

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs Cream
Sale
Bitz

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs Cream

$140.00 $112.00 Save 20%

$140.00 $112.00 Save 20%

In stock

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs Green
Sale
Bitz

Wood Stoneware Salt & Pepper Mill Height 16.7cm 2Pcs Green

$140.00 $112.00 Save 20%

$140.00 $112.00 Save 20%

In stock

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