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RETURN POLICY

Return Policy

 To be eligible for a return on items purchased online via our website the following conditions must be met:

  • Any item purchased up to 14 days from the day of delivery.
  • Customer must raise a ticket online via our website or call us on ....
  • Product must be unused and in the same condition that you received it, complete with its original packaging and accompanied by an original receipt.
  • Once return request has been initiated, customer must handover the item to the carrier on the agreed date.

 Return and Refund Processing:

  • Once returned item has been received and inspected, refund in the form of online store credit will be processed.
  • Cash refund is only applicable for the following:

                     - Item purchased is out of stock

                     - Item received is defective or damaged

                     - Item does not match the listing description

  • Cash refund (if applicable) will be processed and credited to your account within 10-15 days or depending on your bank. If purchase was done via COD (Cash on Delivery), we will require you to share your bank details with us to transfer the funds.

Exchange Policy:

Currently, we are not able to offer exchanges. Instead, all items should follow the returns process as above.

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Tatami

Tatami collection 

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Ritual Mug 370cc
Save 25%
Tognana

Ritual Mug 370cc

$8.00 $6.00 Sale

$8.00 $6.00 Sale

In stock

Ritual Coffee Cup 80cc
Save 20%
Tognana

Ritual Coffee Cup 80cc

$5.00 $4.00 Sale

$5.00 $4.00 Sale

In stock

Tatami Bowl 14cm
Save 25%
Tognana

Tatami Bowl 14cm

$8.00 $6.00 Sale

$8.00 $6.00 Sale

In stock

Ritual Breakfast Cup 450cc
Save 22%
Tognana

Ritual Breakfast Cup 450cc

$9.00 $7.00 Sale

$9.00 $7.00 Sale

In stock

Tatami Salad Bowl 23cm
Save 28%
Tognana

Tatami Salad Bowl 23cm

$25.00 $18.00 Sale

$25.00 $18.00 Sale

In stock

Ritual Dinner Plate 26cm
Save 30%
Tognana

Ritual Dinner Plate 26cm

$10.00 $7.00 Sale

$10.00 $7.00 Sale

In stock

Ritual Soup Plate 22cm
Save 22%
Tognana

Ritual Soup Plate 22cm

$9.00 $7.00 Sale

$9.00 $7.00 Sale

In stock

Ritual Dessert Plate 20cm
Save 25%
Tognana

Ritual Dessert Plate 20cm

$8.00 $6.00 Sale

$8.00 $6.00 Sale

In stock

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